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Outbound Call Center Agents

Increase lead conversion with our Dedicated Agents utilizing their expertise to help drive your prospects into customers and surpass Key Performance Indicators to ensure success.

 

Customer Retention

Follow up with your clients and customers with targeted messaging and communication for a personalized experience.

 

Appointment Setting

We can integrate with your platform or use our system to set appointments, confirm dates and increase show rates.

Seminar & Event Registration

We’ve specialized in reservation services for multiple industries and have established a proven model of success for over 20 years.

 

Scheduled Callbacks

Never miss a call and opportunity to contact your customers with our unique feature allowing us to communicate at their convenience.

Lead Generation

We provide additional sources of lead generation opportunities to assist with your sales and growth goals.

 
 

Market Research

Gather valuable business intelligence effectively and efficiently with our team specializing in research and information gathering.

 

Telesales & Upsells

We can help identify, engage and convert new leads with our vast experience in closing the deal with our experienced team.

 

Surveys & Feedback

Obtain actionable feedback with our surveys able to provided to your callers immediately to gain insight into satisfaction levels.

 

Advantages of Outbound Call Center Services

Using an outsourced outbound call center provides many benefits for companies that make high volumes of outgoing calls to customers and prospects. Here are the top 5 advantages:

  • Save time and money. We use economies of scale and highly efficient outbound call center software to deliver services in a cost-effective manner. DigiTech Marketing helps you optimize ROI for a variety of tasks and customer outreach initiatives. And thanks to our outbound call center software – we use the most advanced technology for all of our business process outsourcing – optimal efficiency is always ensured. Make your operation leaner. Weather the storm with DigiTech Marketing proven outbound call center services.
  • Grow sales. Our outbound call center agents receive extensive training in phone sales techniques and customer service. They also become experts in your product or service so they can answer all customer questions, highlight the benefits as well as the features, and motivate people to buy.
  • Improve customer service. Bad service is one of the quickest ways to lose customers. Our outbound call services agents are trained to take orders, close sales, and resolve problems in a timely, professional manner. This results in a positive experience for customers and your business.
  • Build your brand. Your company’s brand is one of its most important assets. Delivering positive, professional communications over the phone is one of the best ways to build it. This is especially true if you conduct most of your sales over the phone, or have a business where customers never come into your location.